F.A.Q of Vayak Software & Service
How many types of reports, vouchers, and statements can we generate from the software?
Our software allows users to generate over 100 types of reports, statements, and vouchers, which can be viewed on-screen or printed. This includes Daybooks, General Ledgers, Profit & Loss Accounts, and Balance Sheets for any specific date range, ensuring efficiency and cost-effectiveness for the society.
Will the software guide us if we make a mistake?
Yes, our intelligent software provides built-in validation. For instance, if you process a member resignation, the system automatically checks for outstanding loans or surety obligations. Similarly, during withdrawals or deposits, it validates balances instantly to prevent errors.
What security features does your software provide?
Our software ensures security through robust User ID and Password protection, allowing managers to assign specific menu rights to staff. A "Date Lock" feature prevents unauthorized past-date entries. We also support data backups to hard drives, pen drives, or cloud storage to prevent data loss.
How was this software developed with such in-depth features?
The initial version of the software was developed after dedicated research and development. During this phase, we took guidance from Co-operative leaders, federations, auditors, bank officers, and society staff to understand their specific operational needs. After this, the software was launched with complete and practical features required for society operations. Thereafter, over the past 30 years, we have continuously upgraded and enhanced the software with the aim of delivering greater value to societies. This extensive groundwork ensures that the software is user-friendly, reliable, and highly practical for day-to-day operations.
How do you provide service support to co-operative societies?
Our service support is available through multiple channels, as mentioned below.
A. Phone Support:You can call our helpline for immediate assistance. Our support executives will guide you step by step to resolve issues over the phone.
B. Online Support:We provide online support through secure remote desktop applications to troubleshoot problems directly on your system. With your permission, our support staff can connect to your computer from our office, view your screen, and operate it if required to quickly resolve the issue, you can watch the entire process.